| Prepaid card purchase |
£9.95, includes Prepaid Card and PIN. |
| Limits |
£15.00, Minimum initial load. £5,000,
Maximum Card balance. |
| Service fees |
£2.25, Monthly management charge. £0.15,
per message for confirmation of ATM withdrawals and purchases.
£20.00, per CHAPS (same day) transfer request from
account. £0.50, per BACS (bank transfer) request
from account. |
| Transaction fees |
£0.50, per purchase in the UK. £1.50 plus
2% of the transaction value, per International purchase. |
| Cash withdrawal fees |
£1.75, per UK ATM withdrawal. £2.50 plus
2% of the transaction value, per International ATM withdrawal. |
| Balance enquiries |
Free online. £0.15, per enquiry by SMS. |
| Top-up fees |
£1.50, per load other than Payroll. |
| Replacement fees |
£5.00, lost/stolen replacement card.
Free, PIN replacement. |
| Customer Service |
£1.00 per minute to Customer Service line (0906
550 0116). This is a premium rate number. You can also contact
Customer Service for free via our website. |
| Cancellation or redemption |
£2.00, refund fee. You must have more than £5.00
remaining to request the remaining balance. |
| Expiry |
Prepaid Card is valid for 24 months. |