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FAQ's

1) How do I apply for my Prepaid card?
It's easy, just follow the simple online application process, there are no credit checks or bank account required.

2) Can I get a card despite having a poor credit rating?
Yes, there are no credit checks or proof of income required.

3) How do I top-up my Prepaid card?
There are 3 ways to load your mywonga card :-

  • By cash at over 17,000 PayPoint locations across the UK eg. supermarkets and post offices
  • By bank transfer using your individual account number and sort code
  • By your employer paying your wages directly to your MyWonga Prepaid card

4) Where can I use my Prepaid card?
Wherever the MasterCard® acceptance mark is displayed, at over 25 million outlets worldwide.

5) Can I use my Prepaid card to shop online?
Yes, you can use your card to shop safely online, to make flight, hotel, restaurant reservations etc. or maybe even just for your ebay account!

6) Can I use my Prepaid card to withdraw cash?
Yes, you can withdraw cash from any ATMs where you see the MasterCard® acceptance mark.

7) Can I use my Prepaid card abroad?
Yes, you can use your Prepaid card at over 25 million outlets worldwide, wherever the MasterCard® acceptance mark is displayed.

8) Can I have my wages paid onto my Prepaid card?

Yes, simply give your employer your sort code and unique account number and they can transfer your wages direct, just like a bank account.

9) Can I get an additional Prepaid card for my partner?
Yes, you can apply for a dual-card pack when applying for your MyWonga card.

10) How do I manage my Prepaid card account?
You can manage your MyWonga Prepaid account online, 24 hours a day, 7 days a week, 365 days a year, by logging onto your personal, secure account with its unique account functionality.

11) How much does it cost?
Please refer to the terms & conditions for the MyWonga Prepaid card which includes all charges payable.

 


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The My Wonga PrePaid Card is issued by Newcastle Building Society pursuant to licence from MasterCard International. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. Newcastle Building Society is authorised and regulated by the Financial Service Authority (www.fsa.gov.uk) and is entered in the Financial Services Authority Register under Registration No. 156058. Email cardsolutions@newcastle.co.uk for more info. The My Wonga PrePaid Card is managed by credEcard Ltd address 1st Floor, Navigation House, Belmont Wharf, Skipton, North Yorkshire, BD23 1RL.

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